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Privacy Policy

Effective Date: August 31, 2025

Our Commitment to Privacy

At ViHertz (operated by VIASERIES PREMIER LLP), we value your privacy. This policy explains what we collect and how we use it when you use our music app, which streams content via the SoundCloud API. ViHertz is similar to other music apps, but we do not provide downloads of ViHertz music. An offline player is available only for audio files already stored locally on your device.

We aim for transparency and minimal data collection. Sign in is via Google; we do not collect passwords, and we only receive what is necessary for authentication and account setup. You can update your phone number later from your profile.

Information We Collect

Account Information

  • • Google Sign-In basic details (authentication token and Google account identifier as required)
  • • Email and display name from Google, if provided by you/Google
  • • Optional phone number you add or update in your profile
  • • Subscription status for Pro/AI features (monthly/quarterly)

Usage Data

  • • Streams/listening activity to power features like recommendations and loyalty points
  • • Interaction events (e.g., likes, skips) and basic diagnostics for performance
  • • Limited device data necessary for app functionality and security

Device Information

  • • Device type, OS version, app version
  • • IP address and coarse location for security and analytics

Optional Information

  • • Location or notifications (only if you opt in via device permissions)
  • • Profile photo or display name you choose to add

Third-Party Data

Content streamed through the SoundCloud API is subject to SoundCloud’s Privacy Policy and Terms. Your interactions with SoundCloud-hosted content may be processed by SoundCloud per their policies.

How We Use Your Information

We use information to deliver the service (streaming via SoundCloud API), secure your account, run loyalty points, manage subscriptions and in‑app purchases, comply with legal obligations, and improve features.

Service Delivery

Stream music, sync across devices, and maintain your account

Personalization

Create custom playlists and music recommendations

Communication

Send service updates, security alerts, and promotional content

Analytics

Improve our service and understand user behavior

Data Protection & Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: Data is encrypted in transit; sensitive data is stored using industry-standard practices
  • Access Control: Limited employee access following least-privilege principles
  • Regular Reviews: Periodic internal security reviews and vendor risk assessments
  • Data Minimization: We collect only what is necessary to operate the app and honor opt-outs where feasible

However, no method of transmission or storage is 100% secure. You acknowledge and accept this risk when using the App.

Third-Party Content & Services

ViHertz streams content using the SoundCloud API. Your use of SoundCloud-hosted content is also subject to SoundCloud's terms and policies.

  • • ViHertz does not provide downloading of ViHertz-streamed music.
  • • Offline Player only accesses audio files already present on your device; it does not download or cache ViHertz music for offline use.

Information Sharing

We do not sell or rent personal data. We may share data in limited circumstances with trusted third‑party service providers (e.g., payment gateways, analytics tools), to comply with legal obligations, or with your consent. SoundCloud API usage is governed by SoundCloud’s Privacy Policy.

We Never Share

Your listening history, personal playlists, or private messages with third parties for advertising purposes

Limited Sharing

With service providers (e.g., payments, analytics), to meet legal requirements, or for business transfers (with your consent, where required)

Account Deletion

You may request account deletion directly from the App. Upon request, we permanently delete personal data within 30 days, except where retention is required by law.

Your Rights & Controls

You have full control over your personal information:

Access & Download

Request a copy of all your personal data

Correction

Update or correct any incorrect information

Deletion

Delete your account and all associated data

Portability

Export your playlists and data to other services

Cookies & Tracking

We use cookies and similar technologies to improve your experience:

  • • Essential cookies for basic functionality
  • • Performance cookies to understand usage patterns
  • • Preference cookies to remember your settings
  • • No third-party advertising cookies

You can control cookies through your browser settings or our privacy dashboard.

Children's Privacy

ViHertz is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy and the Terms & Conditions from time to time. Users will be notified via App updates or in‑app announcements. Continued use of the App after changes become effective constitutes acceptance of the revised policy.

International Users

ViHertz operates globally and complies with international privacy laws including GDPR, CCPA, and other regional regulations. Your data may be processed in countries where we operate, always under the same privacy protections.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights:

Operator: VIASERIES PREMIER LLP (LLPIN: ACB-1937)

Email: skrishna_23@outlook.com

Registered Address: 11, Rukkammal Cly, Thudiyalur, Coimbatore North, Tamil Nadu, India - 641034

Regulatory: Registered with Registrar of Companies, Coimbatore. Total obligation of contribution: INR 10,000. Designated Partners: SURESH PRATIBHA, SANDEEP KRISHNA SURESH.